Full Sail University // Full Sail Support II // July 2019 - Present
Assist with the training of new hires, provide excellent customer service by engaging with callers to assess which department will best service the caller’s needs. Support data management projects as necessary, support Live Chat and Social Media teams as required.Contribute to the overall success of the department and Full Sail University by performing all other duties as assigned by leadership.
Full Sail University // Full Sail Support I // Jan 2019 - June 2019
Be a Full Sail University ambassador embracing our unique educational model, while maintaining the highest level of integrity and professionalism. Perform desk services, provide excellent customer service by engaging with callers, and provide support for Full Sail monthly touring initiatives.
Freelance Photographer / Videographer // MAY 2017 - Present
Work directly with clients to create promotional material for their business, products, etc. in the form of photos and video content.
Theme Street Pictures // SupervisoR // Jan 2010 - Dec 2018
Handled financial responsibilities for sales of photo packages, assisted in the management ofthe digital photo files, customer relations, as well as troubleshooting camera, internet and software issues.
Amateur Athletic Union // Social Media/Webcasting Intern // Jun 2013 - Aug 2013
Internship during Summer 2013 to help run social media pages as well as edit and create content for the AAU’s Youtube page. Also assisted with running the Tricaster for the 2013 AAU Junior Olympic Games Track & Field events webcast.