Full Sail University
Full Sail Support III, Oct 2019 - Present
Research call scenarios and construct data analysis of key projects, assist with the development and implementation of training materials, and serve as a liaison between escalated callers by documenting their concerns and working with the appropriate department to resolve student issues.
Full Sail Support II, July 2019 - Oct 2019
Assist with the training of new hires, provide excellent customer service by engaging with callers to assess which department will best service the caller’s needs. Support data management projects as necessary, support Live Chat and Social Media teams as required. Contribute to the overall success of the department and Full Sail University by performing all other duties as assigned by leadership.
Full Sail Support I, Jan 2019 - June 2019
Be a Full Sail University ambassador embracing our unique educational model, while maintaining the highest level of integrity and professionalism. Perform desk services, provide excellent customer service by engaging with callers, and provide support for Full Sail monthly touring initiatives.
Freelance Photographer / Videographer, MAY 2017 - Present
Work directly with clients to create promotional material for their business, products, etc. in the form of photos and video content.
Theme Street Pictures
SupervisoR, Nov 2013 - Dec 2018
Sales Associate, Jan 2010 - Nov 2013
Handled financial responsibilities for sales of photo packages, assisted in the management of the digital photo files, customer relations, as well as troubleshooting camera, internet and software issues.
Amateur Athletic Union
Social Media/Webcasting Intern, Jun 2013 - Aug 2013
Internship during Summer 2013 to help run social media pages as well as edit and create content for the AAU’s Youtube page. Also assisted with running the Tricaster for the 2013 AAU Junior Olympic Games Track & Field events webcast.
University of Central Florida
Film-Cinema Studies Bachelors of Arts, Aug 2014 - Aug 2016
Film Production Technology Associates of science, Aug 2012 - Aug 2014
Florida State University
General Studies Associates of Arts, Aug 2010 - Apr 2012
Missy's Musical Misadventure
Jul 2015 -Aug 2015
Outback Nation with Jamie Durie
Fit Arcade Gone Wild
2nd Assistant Director
Apr 2014 - Jun 2014
2nd Assistant Director
Nov 2013 - Dec 2013
Final Cut 7 & 10